New UPS research has revealed that 78% of small- to mid-size industrial machinery companies believe their customers’ expectations for aftersales service are rising, but only 12% of those manufacturers indicate replacement parts and service are top differentiators for their business.
Behind almost every superhero is an intelligent, resourceful support team. With advanced decision-support technology, the support team alerts their superheroes to crime happening nearby, guides them through the quickest route in the city, and encourages them even when the odds are stacked against them.
Just over a month remains until this year’s 3PL Summit and Chief Supply Chain Officer Forum – Brazil & Latin America. The 2015 event unites executives of the highest calibre from key logistics providers, as well as senior supply chain executive representatives from leading retailers and manufacturers.
The purchase of ReTrans, an intermodal and truck freight brokerage with more than $500 million in annual revenue, extends the reach of Kuehne + Nagel, the second-largest global 3PL, far beyond U.S. ports and into the nation's industrial heartland.
A new generation of cold chains needs to be developed for the life sciences and healthcare industry to improve global health standards, according to new research by DHL Global Forwarding. DHL’s white paper “The Smarter Cold Chain: Four essentials every company should adopt” highlights the critical challenges facing the industry as global demand grows.
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