On October 6th we’re going to have the pleasure to speak to two industry veterans as they discuss the ins and outs of how businesses are readjusting their back-office systems to be compatible with customer-centricity.
Despite ongoing pressures to serve their customers at the lowest possible price point, logistics service providers have a great opportunity to deliver high-value, customer-centric services while maintaining profitability in a commoditizing industry.
Logistics companies are increasingly using technology to help activate under-used assets. But that’s just the tip of the ice-berg. The ‘Uberization’ of logistics is set to completely change the way logistics is done.
Tactical discussion on distribution-center redesign for omnichannel fulfilment and complete inventory visibility with John Munnelly, Head of Operations at John Lewis ($13+ billion British department store chain), responsible for JL’s state-of-the-art 2mn sqft automated distribution center, fulfilling to both stores and customers.
As the hi-tech industry is faced with increasingly complex global markets, increased customer pressures, evolving demand for real-time shipment visibility, reduced cycle times and inventory levels coupled with major economic fluctuations, hi-tech supply chain executives are looking for solutions that can help meet these challenges.