Qantas Freight has announced that it will join Cargo 2000, the air freight industry's premier quality management program as an associate member
Qantas Freight head of Commercial, Theo Triantafillides, said that membership of Cargo 2000 would help the airline to continue to differentiate itself through the provision of outstanding customer service and bring together many of the process improvements the business had made over the past twelve months
Tom Presnall, director, Asia Pacific of Cargo 2000, welcomed Qantas Freight to the program, saying that with the addition of an Australian carrier, Cargo 2000's membership now spans five continents
Qantas Freight will first join the program as an associate member to allow it to fully align its processes and reporting with the strict requirements of the Cargo 2000 system Progression to full membership is expected within twelve to eighteen months
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