Nightfreight chooses NX Framework to oversee home deliveries

By on Jul 22, 2010

National express delivery network Nightfreight (GB) has selected DA Systems' NX Framework Systems to provide the logistics technology for its specialist two-man home delivery (Deliver2home) service

NX Framework has been rolled out to all eighty dedicated vehicle crews, and is being used throughout Nightfreight's 27 Deliver2home depots to ensure that accurate and timely delivery confirmation, including real-time, electronic Proof of Delivery (POD) is fed back to customers

The solution also fully automates collection and delivery processes by the scanning of consignment barcode information, using handheld mobile-data devices, carried by each driver

The new web-based solution replaces a paper-based, manual system, and improves customer service response as a result of precise, up-to-date information being available Nightfreight can now view every stage of the collection and delivery process online, all in relation to the daily bookings, updated via each driver's in-cab device

According to DA Systems' managing director David Upton, the NX Framework fully managed service offers a bespoke mobile-data solution specifically designed to cater for the evolving requirements of today's multi-contract, multi-customer, vertical markets