Engaging Your Customers During The Last Mile
In today’s on-demand environment, customers want to have full visibility over their deliveries, as well as an open line of communication with both the business itself and the person making the delivery.
Last mile deliveries comes with a slew of logisitical challenges, but many companies often forget to think of the most important link in the supply chain- the end customer.
In this white paper, you'll learn about:
- The new challenges of last mile deliveries
- Seismic shifts in customer expectations
- Leveraging technology to engage customers
- Creating open channgels of communication
- Keys to operational efficiency