Menlo Logistics is the global logistics subsidiary of Con-way Inc providing supply chain management services. Menlo’s recent growth in the healthcare sector and in the supply chain management of medical devices has been further confirmed by the contract signing for logistics service provision in Europe to specialist defibrillator manufacturer, Physio Control.
Physio-Control, owned by private equity company Bain Capital, is the world leader in the development, manufacture, sale and service of external defibrillators, monitors and emergency medical response products. It supplies tools of the highest quality to help clinicians and emergency responders, throughout the world.
Menlo will utilise its multi-user facility in Maastricht (Netherlands) to manage and stage Physio Control’s inbound inventory for Europe, coming chiefly from the US. At the Maastricht Logistics Centre Menlo will then carry-out light assembly work, managing warehouse services and fulfilling orders for delivery throughout Europe. The facility is a focus for Menlo’s particular propensity to process medical devices and the skill-sets especially required to manage such complex supply chains.
Physio Control’s Director, CPR Products Operations/EMEA Supply Chain, Project Lead Paul Rasmusson commented on the arrangement, “Menlo’s multi-user option at Maastricht played a large part in our decision. We foresee significant cost-savings resulting from the flexibility this facility affords. Menlo is also reassuringly reactive to our changing supply chain needs, a consequence I believe of their commitment to continuous improvement inherent in the Lean philosophy that runs throughout the organisation.”
The need for precision in delivery performance and efficiency throughout its supply chain is self-evident with products of this nature and Menlo’s track record in handling medical devices and other healthcare products was a primary reason for Physio Control to choose the logistics supplier for its European distribution and transport management, commented Mr. Rasmusson.
Menlo’s service provision also includes Physio Control staff embedded in the Menlo operation to ensure the most efficient of client-supplier communication and rapid response to the challenging dynamics of the market.
In welcoming the expansion in Menlo business in the sector, Managing Director Europe, Tony Gunn, said, “The medical device market has many demanding facets. We feel that Menlo’s particular culture of a long-term approach to customer relationships and our ability to adapt to their changing needs is particularly relevant to this sector. What we are able to provide for Physio Control at Maastricht is not a just a state-of-the art facility but the opportunity to plug straight into established competencies and infrastructure without undue investment- and that is what 3PL benefits are all about,” he added.
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